Lightspeed incident

Issues with receipt printing - Receipts may show as blank

Minor Resolved View vendor source →

Lightspeed experienced a minor incident on January 9, 2026 affecting Retail POS, lasting 27m. The incident has been resolved; the full update timeline is below.

Started
Jan 09, 2026, 03:23 PM UTC
Resolved
Jan 09, 2026, 03:51 PM UTC
Duration
27m
Detected by Pingoru
Jan 09, 2026, 03:23 PM UTC

Affected components

Retail POS

Update timeline

  1. investigating Jan 09, 2026, 03:23 PM UTC

    We are currently investigating an issue in regards to receipt printing. Some receipts might be blank.

  2. resolved Jan 09, 2026, 03:51 PM UTC

    This incident has been resolved.