Lightspeed incident

Sales missing from Sales history

Minor Resolved View vendor source →

Lightspeed experienced a minor incident on February 24, 2026 affecting Retail POS and Sales History, lasting 2h 27m. The incident has been resolved; the full update timeline is below.

Started
Feb 24, 2026, 07:57 PM UTC
Resolved
Feb 24, 2026, 10:24 PM UTC
Duration
2h 27m
Detected by Pingoru
Feb 24, 2026, 07:57 PM UTC

Affected components

Retail POSSales History

Update timeline

  1. investigating Feb 24, 2026, 07:57 PM UTC

    We’re investigating an issue where new sales are not appearing in the Sales history page in Lightspeed Retail (X-Series). Thank you for your patience.

  2. resolved Feb 24, 2026, 10:24 PM UTC

    We have fixed and resolved sales missing from the Sales history page.