Lightspeed incident

C-Series Backoffice Empty Pages

Minor Resolved View vendor source →

Lightspeed experienced a minor incident on March 13, 2026 affecting Lightspeed eCom (Europe) and Lightspeed eCom (North America & Australia), lasting 15m. The incident has been resolved; the full update timeline is below.

Started
Mar 13, 2026, 08:22 PM UTC
Resolved
Mar 13, 2026, 08:37 PM UTC
Duration
15m
Detected by Pingoru
Mar 13, 2026, 08:22 PM UTC

Affected components

Lightspeed eCom (Europe)Lightspeed eCom (North America & Australia)

Update timeline

  1. investigating Mar 13, 2026, 08:22 PM UTC

    We are currently investigating this issue.

  2. investigating Mar 13, 2026, 08:24 PM UTC

    C-Series backoffice pages are currently empty for both NOAM and EU shops. We are currently investigating this issue.

  3. monitoring Mar 13, 2026, 08:30 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Mar 13, 2026, 08:37 PM UTC

    This incident has been resolved.