Lightspeed incident

Lightspeed Insights (O-Series) - Missing Sales Reports

Minor Resolved View vendor source →

Lightspeed experienced a minor incident on April 5, 2026 affecting Insights, lasting 2h 41m. The incident has been resolved; the full update timeline is below.

Started
Apr 05, 2026, 09:26 PM UTC
Resolved
Apr 06, 2026, 12:08 AM UTC
Duration
2h 41m
Detected by Pingoru
Apr 05, 2026, 09:26 PM UTC

Affected components

Insights

Update timeline

  1. investigating Apr 05, 2026, 09:26 PM UTC

    We are currently investigating an issue where sales reports for April 5 are not appearing in Insights. Our team is actively working to identify the root cause and restore accurate reporting as quickly as possible.

  2. identified Apr 05, 2026, 11:54 PM UTC

    The issue has been identified, and a fix is being implemented.

  3. monitoring Apr 05, 2026, 11:59 PM UTC

    A fix has been implemented, and we're monitoring the result.

  4. resolved Apr 06, 2026, 12:08 AM UTC

    This incident has been resolved.