Lifesize Cloud Outage History

Lifesize Cloud is up right now

There were 2 Lifesize Cloud outages since March 17, 2026 totaling 6h 1m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: http://status.lifesizecloud.com

Minor March 25, 2026

Call Management Service Issue – Users in the EU region are unable to join Teams, Zoom, or Google meetings using Icon devices.

Detected by Pingoru
Mar 25, 2026, 02:15 PM UTC
Resolved
Mar 25, 2026, 04:32 PM UTC
Duration
2h 17m
Affected: Call Management ServiceLifesize Icon
Timeline · 3 updates
  1. investigating Mar 25, 2026, 02:15 PM UTC

    We are currently investigating this issue.

  2. monitoring Mar 25, 2026, 03:05 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Mar 25, 2026, 04:32 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor March 17, 2026

Call management service users from US unable to connect to meetings

Detected by Pingoru
Mar 17, 2026, 01:52 PM UTC
Resolved
Mar 17, 2026, 05:36 PM UTC
Duration
3h 43m
Affected: Call Management ServiceMultiway Call Service
Timeline · 5 updates
  1. investigating Mar 17, 2026, 01:52 PM UTC

    We are currently investigating this issue.

  2. investigating Mar 17, 2026, 01:52 PM UTC

    We are continuing to investigate this issue.

  3. identified Mar 17, 2026, 02:23 PM UTC

    The issue has been identified, and our team is currently working on a fix. At this time, point-to-point calls or calls with two participants in the VMR are working fine. The issue is observed only when there are more than three participants in the meeting room.

  4. monitoring Mar 17, 2026, 02:47 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Mar 17, 2026, 05:36 PM UTC

    This incident has been resolved.

Read the full incident report →

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