Lever Outage History

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Lever had 40 outages in the last 2 years totaling 700h 22m of downtime — averaging 1.6 incidents per month.

There were 40 Lever outages since June 11, 2024 totaling 700h 22m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.lever.co

Minor April 23, 2026

Scheduling Outage for some Microsoft Office 365 Accounts - Investigating

Detected by Pingoru
Apr 23, 2026, 06:26 PM UTC
Resolved
Apr 23, 2026, 08:11 PM UTC
Duration
1h 45m
Affected: Microsoft Office 365 Email/Calendar Integration
Timeline · 2 updates
  1. investigating Apr 23, 2026, 06:26 PM UTC

    We are investigating an issue affecting some users Microsoft Office 365 email/calendar services are unable to schedule interview events or send emails in Lever. The impact appears to be limited to only accounts where Administrator Consent for email/calendar permissions is enabled. Affected users are currently unable to schedule interviews or send emails in Lever and may see one or more error messages including “Could not load events” and/or “Your email/calendar integration isn't working” related to scheduling and email. We are currently investigating this issue and will provide updates from our Engineering team as new information becomes available. Users may experience issues when scheduling interviews or sending emails. Start time: April 21, 2026, 1:40 PM PDT

  2. resolved Apr 23, 2026, 08:11 PM UTC

    This incident has been resolved. Incident Duration: April 21, 2026, 1:40 PM– April 23, 2026 11:00 AM PT Impact Summary: During this window, customers using Microsoft Office365 were unable to retrieve interviewer availability or schedule interviews. Existing data was not lost, but new scheduling actions failed until service was restored. Cause: An internal encryption key rotation was completed for several services, but a related dependency used by the calendar service was not updated. As a result, the calendar service was unable to read newly issued Microsoft access tokens, causing scheduling requests to fail for Office365-connected accounts. Mitigation: The calendar service was updated to use the correct dependency compatible with the new encryption keys. Once deployed, scheduling functionality was fully restored and verified in production. An RCA will be provided within 7-10 business days if applicable.

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Major April 17, 2026

API key generation issues in EU data center

Detected by Pingoru
Apr 17, 2026, 05:45 PM UTC
Resolved
Apr 17, 2026, 06:53 PM UTC
Duration
1h 7m
Affected: Integration API & Webhooks
Timeline · 2 updates
  1. investigating Apr 17, 2026, 05:45 PM UTC

    We are currently investigating an issue preventing new API keys from being generated in our EU environment (EUDC). Impact: Existing or pre-existing API connections in the EU region may also be impacted. Global (non-EU) environments remain unaffected at this time. Updates to follow shortly

  2. resolved Apr 17, 2026, 06:53 PM UTC

    This incident has been resolved. Impact Summary: Customers may have had an issue preventing new API keys from being generated in our EU environment (EUDC). Existing or pre-existing API connections in the EU region may also be impacted. Global (non-EU) environments were unaffected An RCA will be provided within 7-10 business days if applicable.

Read the full incident report →

Major April 17, 2026

Intermittent “Site Not Found” Errors Accessing hire.lever.co

Detected by Pingoru
Apr 17, 2026, 05:15 PM UTC
Resolved
Apr 17, 2026, 09:11 PM UTC
Duration
3h 55m
Affected: Hire
Timeline · 5 updates
  1. investigating Apr 17, 2026, 05:15 PM UTC

    We are currently investigating this issue.

  2. identified Apr 17, 2026, 05:33 PM UTC

    Impact: Partial outage – subset of users unable to access Lever We are investigating reports that some users receive a “Site Not Found” error when accessing hire.lever.co and related pages. This issue appears limited to a subset of customers and is related to an ongoing incident with our upstream network provider (Cloudflare): https://www.cloudflarestatus.com/ Our systems are operating normally, but connectivity for some users is being impacted by this third‑party provider. We are monitoring their incident and will provide updates as more information becomes available. There is currently no known workaround.

  3. identified Apr 17, 2026, 05:36 PM UTC

    We are continuing to work on a fix for this issue.

  4. monitoring Apr 17, 2026, 06:59 PM UTC

    Cloudflare has implemented a fix for this issue and are currently monitoring. Impact: Partial outage – a subset of users were unable to access Lever Some users may have received a “Site Not Found” error when accessing hire.lever.co and related pages. For updated info and an RCA, refer to Cloudflare's status page: https://www.cloudflarestatus.com/

  5. resolved Apr 17, 2026, 09:11 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical March 26, 2026

Lever Outage

Detected by Pingoru
Mar 26, 2026, 10:00 PM UTC
Resolved
Mar 26, 2026, 10:00 PM UTC
Duration
—
Timeline · 1 update
  1. resolved Mar 27, 2026, 06:07 PM UTC

    At about 3:00pm PST on 3/26/2026 the Lever Support Team triggered a data operation job through an internal admin interface. The data required for this job did not have sufficient database indexes available on the server which caused significant strain on the database servers. The result of this caused site degradation and failed page loads for hire.lever.co between 3:04pm - 3:26pm PST. Impacted users would notice a "500 error" during the affected page loads. Service was restored to all users as of 3:26pm PST. Following this time we continued to optimize the databases for the intended data operation. Full functionality was reached at about 10:00pm PST.

Read the full incident report →

Minor March 26, 2026

Lever Reporting Delays - Resolved

Detected by Pingoru
Mar 26, 2026, 12:02 PM UTC
Resolved
Mar 26, 2026, 06:13 PM UTC
Duration
6h 10m
Affected: Visual Insights
Timeline · 5 updates
  1. investigating Mar 26, 2026, 12:02 PM UTC

    We are investigating an issue affecting the availability of reporting data. Users may experience delays in getting up-to-date reporting data, specifically related to profile cards. Start time: Approximately 4 am EST Next update: 10 am EST or sooner.

  2. identified Mar 26, 2026, 12:36 PM UTC

    We have identified the root cause affecting the delay of data related top profile cards. Mitigation is currently in progress. Next update: 10:30 am EST or sooner.

  3. monitoring Mar 26, 2026, 02:12 PM UTC

    Mitigation steps have been applied and service functionality is returning to normal and processing of delayed data should be complete within the next 2 hours. We are monitoring for continued performance and stability. Next update: 12 pm EST or upon full resolution.

  4. monitoring Mar 26, 2026, 02:13 PM UTC

    We are continuing to monitor for any further issues.

  5. resolved Mar 26, 2026, 06:13 PM UTC

    This incident has been resolved. Impact Summary: Users may have experienced delays in getting up-to-date reporting data, specifically related to profile cards. Incident Duration: Started at approximately 4 am EST and resolution confirmed at 9 am EST An RCA will be provided within 7-10 business days

Read the full incident report →

Minor March 5, 2026

AI Interview Companion Lever settings issue

Detected by Pingoru
Mar 05, 2026, 07:59 PM UTC
Resolved
Mar 09, 2026, 06:13 PM UTC
Duration
3d 22h
Affected: Hire
Timeline · 4 updates
  1. identified Mar 05, 2026, 07:59 PM UTC

    We’ve identified the issue causing the "enable AI Interview Companion for all postings" button to not work, and we’re working to implement a fix. Additional updates will be provided as soon as a resolution is in place.

  2. identified Mar 06, 2026, 09:25 PM UTC

    We’ve completed a fix for the issue that caused the “Enable AI Interview Companion for all postings” button to stop working. The team is currently finishing testing, and the release is planned for Monday, March 9. Additional updates will be provided as soon as the fix is deployed. Next update: Monday, March 9 at 12:00 PM ET or earlier.

  3. identified Mar 09, 2026, 04:36 PM UTC

    We’ve completed a fix for the issue that caused the “Enable AI Interview Companion for all postings” button to stop working. The release is expected to be deployed today. Next update: Monday, March 9, at 5:00 PM ET or earlier.

  4. resolved Mar 09, 2026, 06:13 PM UTC

    The issue with the AI Interview Companion Enable for all Jobs settings in Lever has been resolved. The incident occurred from 11:59 am PST 3/6/2026 - 10 am PST 3/9/2026. There should be no further impact at this time, but please reach out to us at Support if any additional assistance is needed: https://help.lever.co/hc/en-us/requests/new

Read the full incident report →

Minor February 11, 2026

Intermittent issues impacting Lever Hire

Detected by Pingoru
Feb 11, 2026, 06:26 PM UTC
Resolved
Feb 12, 2026, 01:36 AM UTC
Duration
7h 9m
Affected: HireHire
Timeline · 3 updates
  1. investigating Feb 11, 2026, 06:26 PM UTC

    We are currently investigating an issue that is causing general opportunities to be created when an opportunity is archived. Issues impacting candidate archiving were noticed around February 10, 2026 at 1:00 PM PT. Our Engineering teams are actively working to resolve this as soon as possible.

  2. identified Feb 11, 2026, 08:08 PM UTC

    We’ve identified the issue causing general opportunities to be created when an opportunity is archived, and we’re working to implement a fix. Additional updates will be provided as soon as a resolution is in place.

  3. resolved Feb 12, 2026, 01:36 AM UTC

    The issue where general opportunities were showing when archiving opportunities has been resolved. The incident occurred from February 10, 2026 at 1:00 PM PT to February 11, 2026 at 5:30 PM PT. There should be no further impact at this time, but please reach out to us at Support if any additional assistance is needed: https://help.lever.co/hc/en-us/requests/new

Read the full incident report →

Minor February 4, 2026

Intermittent issues impacting Lever API

Detected by Pingoru
Feb 04, 2026, 12:04 PM UTC
Resolved
Feb 04, 2026, 01:05 PM UTC
Duration
1h 1m
Affected: Integration API & Webhooks
Timeline · 4 updates
  1. investigating Feb 04, 2026, 12:04 PM UTC

    We are currently investigating an issue that is intermittently affecting the API. Our Engineering teams are actively working to resolve this as soon as possible.

  2. identified Feb 04, 2026, 12:33 PM UTC

    The issue has been identified and we are working on the fix.

  3. monitoring Feb 04, 2026, 12:37 PM UTC

    A fix has been implemented, and we are monitoring the results.

  4. resolved Feb 04, 2026, 01:05 PM UTC

    The incident occurred from 3:30 am Pacific time until 5:00 am Pacific time. No further action will be required from impacted users to have restored functionality. There should be no further impact at this time, but please reach out to us at Support if any additional assistance is needed: https://help.lever.co/hc/en-us/requests/new

Read the full incident report →

Major January 29, 2026

LinkedIn Recruiter Connected window failing to load properly

Detected by Pingoru
Jan 29, 2026, 07:04 PM UTC
Resolved
Jan 31, 2026, 12:34 AM UTC
Duration
1d 5h
Affected: HireHire
Timeline · 3 updates
  1. investigating Jan 29, 2026, 07:04 PM UTC

    We are currently investigating this issue.

  2. monitoring Jan 30, 2026, 08:38 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jan 31, 2026, 12:34 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor January 26, 2026

Intermittent issues impacting Lever Reporting

Detected by Pingoru
Jan 26, 2026, 07:06 PM UTC
Resolved
Jan 28, 2026, 12:46 PM UTC
Duration
1d 17h
Affected: Visual Insights
Timeline · 3 updates
  1. investigating Jan 26, 2026, 07:06 PM UTC

    We are currently investigating an issue that is intermittently affecting reporting data. Issues impacting reporting data were noticed around 8:30 AM PT on Friday January 23, 2026. Users may see issues with data refreshing in Data Explorer and Visual Insights. Our Engineering teams are actively working to resolve this as soon as possible.

  2. identified Jan 27, 2026, 02:52 PM UTC

    Our data team has identified gaps in data updates occurring between January 20 and 23. We are currently re-processing the missing data and expect this to be completed within the next 24 hours. We apologize for any disruption this may have caused and appreciate your patience as we work to resolve the issue.

  3. resolved Jan 28, 2026, 12:46 PM UTC

    Our team has completed re-processing the missing data from January 20–23. All data updates are now fully restored and functioning as expected. We appreciate your patience while we worked to resolve this issue.

Read the full incident report →

Major January 21, 2026

Automation Workflows Not Triggering

Detected by Pingoru
Jan 21, 2026, 10:08 PM UTC
Resolved
Jan 22, 2026, 04:04 PM UTC
Duration
17h 56m
Affected: Hire
Timeline · 5 updates
  1. investigating Jan 21, 2026, 10:08 PM UTC

    We became aware of an issue where automation workflows are not triggering starting around 1/21/2026 at 9:40am PT. We are currently investigating and will provide an update as soon as possible.

  2. investigating Jan 22, 2026, 01:55 AM UTC

    We are continuing to investigate this issue. We have found that automation workflows are still processing with a delay. New information will be shared as soon as possible.

  3. investigating Jan 22, 2026, 01:57 AM UTC

    We are continuing to investigate this issue.

  4. monitoring Jan 22, 2026, 01:14 PM UTC

    This issue has been resolved and our teams are monitoring to ensure continued stability

  5. resolved Jan 22, 2026, 04:04 PM UTC

    This incident has been resolved.

Read the full incident report →

Major January 20, 2026

Intermittent issues impacting candidate pipeline page

Detected by Pingoru
Jan 20, 2026, 04:52 PM UTC
Resolved
Jan 20, 2026, 07:51 PM UTC
Duration
2h 59m
Affected: Hire
Timeline · 3 updates
  1. investigating Jan 20, 2026, 04:52 PM UTC

    We are currently investigating an issue that is intermittently affecting the candidate pipeline tab in Lever. Issues impacting access to the hire.lever.co/candidates were noticed around 8 am Pacific time. Users may intermittently experience 500 errors when navigating to the candidate pipeline page. Our Engineering teams are actively working to resolve this as soon as possible.

  2. monitoring Jan 20, 2026, 05:13 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jan 20, 2026, 07:51 PM UTC

    The issue with 500 errors for some users accessing the 'candidates' tab has been resolved. The incident occurred from 8 am Pacific time until 9 am Pacific time. No further action will be required from impacted users to have restored functionality. There should be no further impact at this time, but please reach out to us at Support if any additional assistance is needed: https://help.lever.co/hc/en-us/requests/new

Read the full incident report →

Major January 5, 2026

Incorrect counts for candidates in pipeline stages

Detected by Pingoru
Jan 05, 2026, 05:00 PM UTC
Resolved
Jan 12, 2026, 06:26 PM UTC
Duration
7d 1h
Affected: HireHire
Timeline · 5 updates
  1. investigating Jan 06, 2026, 05:00 PM UTC

    On 1/5/2025 at approximately 7am PST/PDT We were made aware of an issue where the Lever UI is showing incorrect counts for candidates in pipeline stages across multiple customer accounts. We are currently investigating the issue and will provide updates as soon as possible.

  2. investigating Jan 06, 2026, 05:02 PM UTC

    We are continuing to investigate this issue.

  3. identified Jan 06, 2026, 07:36 PM UTC

    We have identified that candidate profile changes stopped indexing around 12:00am PST/PDT on 1/5/2025 due to a service outage. The service was brought back online at approximately 11:20am PST/PDT on 1/6/2025 and new changes should be indexed correctly moving forward. We are working on a complete fix to update the affected profile data for the backlog of changes that occurred since 12:00am PST/PDT on 1/5/2025. New updates will be provided as we continue to remediate the issue.

  4. monitoring Jan 07, 2026, 08:54 PM UTC

    A fix has been implemented to backfill affected candidate profile data from 12am PST/PDT on 1/5/2025 until 11:20am PST/PDT on 1/6/2025. All counts for candidates in pipeline stages and profile data should be reflected correctly now. We are continuing to monitor the effectiveness of the fix. A Root Cause Analysis (RCA) will be published when available.

  5. resolved Jan 12, 2026, 06:26 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical December 3, 2025

Lever Sandbox Down

Detected by Pingoru
Dec 03, 2025, 01:50 PM UTC
Resolved
Dec 03, 2025, 02:31 PM UTC
Duration
41m
Affected: Sandbox
Timeline · 3 updates
  1. investigating Dec 03, 2025, 01:50 PM UTC

    We’ve identified a potential issue affecting Sandbox environment accessibility, and our team is currently investigating. We’ll share additional updates as soon as more information becomes available.

  2. monitoring Dec 03, 2025, 02:13 PM UTC

    A fix has been implemented for the issue causing Lever's Sandbox environment to be down. Customers should now be able to log in to sandbox environments. We’re currently monitoring to ensure that there are no further issues, and we’ll send a final update to confirm that there have been no recurrences.

  3. resolved Dec 03, 2025, 02:31 PM UTC

    The issue causing Lever's Sandbox environment to go down has been resolved.

Read the full incident report →

Minor November 14, 2025

Candidate search issues

Detected by Pingoru
Nov 14, 2025, 08:30 PM UTC
Resolved
Nov 15, 2025, 08:20 PM UTC
Duration
23h 50m
Affected: Hire
Timeline · 3 updates
  1. identified Nov 14, 2025, 08:30 PM UTC

    We’ve identified the issue causing issues with candidate search results, and we’re working to implement a fix. Additional updates will be provided as soon as a resolution is in place.

  2. monitoring Nov 14, 2025, 10:34 PM UTC

    A fix has been implemented for candidate search issues. Customers should now be able to search candidates without any missing results. We’re currently monitoring to ensure that there are no further issues, and we’ll send a final update to confirm that there have been no recurrences.

  3. resolved Nov 15, 2025, 08:20 PM UTC

    This incident has been resolved.

Read the full incident report →

Major October 20, 2025

Lever - Resume Parsing Outage

Detected by Pingoru
Oct 20, 2025, 02:54 PM UTC
Resolved
Oct 21, 2025, 12:08 PM UTC
Duration
21h 14m
Affected: Amazon Web Services
Timeline · 4 updates
  1. identified Oct 20, 2025, 02:54 PM UTC

    Due to the widespread AWS outage, we are experiencing intermittent issues with our resume parsing services. We will provide updates as soon as they become available.

  2. identified Oct 20, 2025, 08:20 PM UTC

    We are continuing to work on a fix for this issue.

  3. identified Oct 20, 2025, 08:21 PM UTC

    Although AWS has made significant progress in their recovery efforts, our resume parsing vendor continues to experience residual issues. As a result, users may still encounter intermittent disruptions with our resume parsing services. We are actively monitoring the situation and will provide further updates as they become available.

  4. resolved Oct 21, 2025, 12:08 PM UTC

    Early on October 20, 2025, Amazon Web Services (AWS) experienced a major outage in its US-EAST-1 (Northern Virginia) region, resulting in widespread disruptions across numerous platforms. Employ Services, along with several of our third-party vendors, were impacted by this outage, leading to intermittent functionality issues and periods of inaccessibility across our systems. The issue has since been resolved, and our teams continue to actively monitor for any residual effects to ensure full platform stability.

Read the full incident report →

Minor August 19, 2025

Intermittent issues impacting Document Previews in Lever

Detected by Pingoru
Aug 19, 2025, 04:52 PM UTC
Resolved
Aug 19, 2025, 05:38 PM UTC
Duration
45m
Affected: Hire
Timeline · 3 updates
  1. identified Aug 19, 2025, 04:52 PM UTC

    We have identified an issue that is intermittently affecting the Document previewing in Lever. Issues impacting Document Previews were noticed around 8 AM PT. Users may intermittently experience issues when trying to view document previews in Lever. Our Engineering teams are actively working to resolve this as soon as possible.

  2. monitoring Aug 19, 2025, 05:25 PM UTC

    A fix has been implemented for the issue when trying to view Document previews. Customers should now be able to see previews of Documents in Lever. Please refresh the page if you have not already. We’re currently monitoring to ensure that there are no further issues, and we’ll send a final update to confirm that there have been no recurrences.

  3. resolved Aug 19, 2025, 05:38 PM UTC

    The issue where users were unable to preview documents has been resolved. The incident occurred from 8 AM to 10:35 AM PT. Please refresh Lever in your browser. There should be no further impact at this time, but please reach out to us at Support if any additional assistance is needed: https://help.lever.co/hc/en-us/requests/new

Read the full incident report →

Minor August 6, 2025

Intermittent issues impacting Email syncing [Gsuite]

Detected by Pingoru
Aug 06, 2025, 05:53 PM UTC
Resolved
Aug 06, 2025, 08:37 PM UTC
Duration
2h 43m
Affected: G Suite Email/Calendar Integration
Timeline · 2 updates
  1. investigating Aug 06, 2025, 05:53 PM UTC

    We are currently investigating an issue that is intermittently affecting syncing with Gmail. Issues impacting Gmail syncing were noticed around 12pm PT on 8/5/2025. Users may intermittently experience issues with syncing emails. Our Engineering teams are actively working to resolve this as soon as possible.

  2. resolved Aug 06, 2025, 08:37 PM UTC

    The issue where emails were not syncing with G Suite has been resolved. The incident occurred from 12 pm PT on 8/5/2025 to 1:30 pm PT on 8/6/2025. There should be no further impact at this time, but please reach out to us at Support if any additional assistance is needed: https://help.lever.co/hc/en-us/requests/new

Read the full incident report →