Lessonly incident

The Support Portal is currently unavailable. Please open support tickets by emailing [email protected] if needed.

Critical Resolved View vendor source →

Lessonly experienced a critical incident on August 20, 2026 affecting Chat Support and Inbound Customer Support and 1 more component, lasting 9h 49m. The incident has been resolved; the full update timeline is below.

Started
Aug 20, 2026, 05:54 AM UTC
Resolved
Aug 20, 2026, 03:44 PM UTC
Duration
9h 49m
Detected by Pingoru
Aug 20, 2026, 05:54 AM UTC

Affected components

Chat SupportInbound Customer SupportLearning Chat Support

Update timeline

  1. identified Aug 20, 2026, 05:54 AM UTC

    The Support Portal is currently unavailable. Our vendor is actively working to resolve the issue. In the meantime, please open support tickets by emailing [email protected].

  2. identified Aug 20, 2026, 01:48 PM UTC

    We are continuing to work on a fix for this issue.

  3. resolved Aug 20, 2026, 03:44 PM UTC

    This incident has been resolved.