Lessonly incident

LiveDoc Document Generation Timeout for Customers on West0

Minor Resolved View vendor source →

Lessonly experienced a minor incident on July 24, 2026 affecting U.S. West0 and U.S. West2, lasting 1h 18m. The incident has been resolved; the full update timeline is below.

Started
Jul 24, 2026, 10:14 AM UTC
Resolved
Jul 24, 2026, 11:33 AM UTC
Duration
1h 18m
Detected by Pingoru
Jul 24, 2026, 10:14 AM UTC

Affected components

U.S. West0U.S. West2

Update timeline

  1. investigating Jul 24, 2026, 10:14 AM UTC

    We are currently investigating this issue.

  2. monitoring Jul 24, 2026, 11:12 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jul 24, 2026, 11:33 AM UTC

    This incident has been resolved.