Lessonly incident

Some customers seeing "renew session" error message after logging into tenant

Major Ongoing View vendor source →

Lessonly is currently experiencing a major incident affecting User Management, which began 18h ago. The vendor's full update timeline is below.

Started
Jul 06, 2026, 02:45 AM UTC
Resolved
Ongoing
Duration
● 18h 10m
Detected by Pingoru
Jul 06, 2026, 02:45 AM UTC

Affected components

User Management

Update timeline

  1. investigating Jul 06, 2026, 02:45 AM UTC

    We are currently investigating this issue.

  2. identified Jul 06, 2026, 02:55 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jul 06, 2026, 02:57 AM UTC

    A fix has been implemented and we are monitoring the results.