Legora incident

Elevated error rate in Agent

Resolved after 18 minutes, affecting EU instance and AP instance and 1 more, on November 10, 2026.

resolved Nov 10, 2026, 06:39 PM UTC

The elevated error rate has been fixed, and the Agent is fully operational again.

Started
Nov 10, 2026, 06:19 PM UTC
Resolved
Nov 10, 2026, 06:38 PM UTC
Duration
18m
Detected by Pingoru
Nov 10, 2026, 06:19 PM UTC

Affected components

EU instanceAP instanceUS instanceAU instance

Update timeline

  1. investigating Nov 10, 2026, 06:19 PM UTC

    We are investigating an increased error rate in the Agent.

  2. investigating Nov 10, 2026, 06:25 PM UTC

    We are investigating an increased error rate for the Agent in EU. The team is working on a fix.

  3. investigating Nov 10, 2026, 06:38 PM UTC

    The elevated error rate has been fixed, and the Agent is fully operational again.

  4. resolved Nov 10, 2026, 06:39 PM UTC

    The elevated error rate has been fixed, and the Agent is fully operational again.

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