LearnUpon incident

Application performance issue

Resolved after 49 minutes, affecting LearnUpon Application - EU Region, on September 8, 2023.

resolved Sep 08, 2023, 02:15 PM UTC

The service performance has returned to normal. We can confirm that this was not malicious in nature.

Started
Sep 08, 2023, 01:25 PM UTC
Resolved
Sep 08, 2023, 02:15 PM UTC
Duration
49m
Detected by Pingoru
Sep 08, 2023, 01:25 PM UTC

Affected components

LearnUpon Application - EU Region

Update timeline

  1. monitoring Sep 08, 2023, 01:25 PM UTC

    We are seeing significantly increased activity which can have a negative impact on the performance of some LearnUpon features, such as reporting, marking enrolments complete, and email sending. We have confirmed that this increased activity is not malicious in nature, and we are increasing our capacity to compensate. Systems should return to normal within the next hour.

  2. resolved Sep 08, 2023, 02:15 PM UTC

    The service performance has returned to normal. We can confirm that this was not malicious in nature.

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