LearnUpon incident

Latency and pages not loading on the LearnUpon application in the US Region

Notice Resolved View vendor source →

LearnUpon experienced a notice incident on October 7, 2026 affecting LearnUpon Application - US Region, lasting 23h 43m. The incident has been resolved; the full update timeline is below.

Started
Oct 07, 2026, 07:20 PM UTC
Resolved
Oct 08, 2026, 07:03 PM UTC
Duration
23h 43m
Detected by Pingoru
Oct 07, 2026, 07:20 PM UTC

Affected components

LearnUpon Application - US Region

Update timeline

  1. resolved Oct 07, 2026, 10:07 AM UTC

    On 6th October, between 19:20 UTC+1 (13:20 EST) and 20:03 UTC+1 (14:03 EST), some customers in our US region may have experienced issues with latency and slow page loads. Our team identified the issue and worked to restore full service, which was confirmed at 20:03 UTC+1 (14:03 EST). All services are now operating normally. We apologise for any inconvenience this may have caused.