LearnUpon incident

Degraded service

Resolved after 9 hours 44 minutes, affecting LearnUpon Application - EU Region and LearnUpon API, on February 21, 2024.

monitoring Feb 21, 2024, 09:38 PM UTC

Service has returned to normal, and we are continuing to monitor.

Started
Feb 21, 2024, 09:22 PM UTC
Resolved
Feb 22, 2024, 07:07 AM UTC
Duration
9h 44m
Detected by Pingoru
Feb 21, 2024, 09:22 PM UTC

Affected components

LearnUpon Application - EU RegionLearnUpon API

Update timeline

  1. investigating Feb 21, 2024, 09:22 PM UTC

    We are observing a degradation of service for some customers and are actively investigating the issue in the EU region.

  2. monitoring Feb 21, 2024, 09:38 PM UTC

    Service has returned to normal, and we are continuing to monitor.

  3. resolved Feb 22, 2024, 07:07 AM UTC

    There has been no recurrence of degradation of the service.

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