Lattice incident

Errors Adding New 1:1 Templates

Minor Resolved View vendor source →

Lattice experienced a minor incident on August 5, 2025 affecting Lattice Application, lasting 3h 13m. The incident has been resolved; the full update timeline is below.

Started
Aug 05, 2025, 07:29 PM UTC
Resolved
Aug 05, 2025, 10:43 PM UTC
Duration
3h 13m
Detected by Pingoru
Aug 05, 2025, 07:29 PM UTC

Affected components

Lattice Application

Update timeline

  1. investigating Aug 05, 2025, 07:29 PM UTC

    Users are unable to add new 1:1 templates to 1:1 meetings, resulting in a Something Went Wrong error. Team is investigating.

  2. identified Aug 05, 2025, 07:57 PM UTC

    Our team has identified the underlying root cause and a fix is being implemented.

  3. monitoring Aug 05, 2025, 10:03 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Aug 05, 2025, 10:43 PM UTC

    This incident has been resolved.