Lattice incident

Admin Compensation Cycle Recommendations page showing "Something Went Wrong" error

Major Resolved View vendor source →

Lattice experienced a major incident on August 21, 2026 affecting Lattice Application, lasting 1h 53m. The incident has been resolved; the full update timeline is below.

Started
Aug 21, 2026, 04:30 PM UTC
Resolved
Aug 21, 2026, 06:24 PM UTC
Duration
1h 53m
Detected by Pingoru
Aug 21, 2026, 04:30 PM UTC

Affected components

Lattice Application

Update timeline

  1. investigating Aug 21, 2026, 05:19 PM UTC

    Lattice is currently experiencing an incident on the admin Compensation Cycle Recommendations page. The Recommendations table is showing a "Something Went Wrong" error.

  2. identified Aug 21, 2026, 05:22 PM UTC

    Our team has identified the underlying root cause and and is implementing a fix to resolve the error admins see on the Compensation Cycle Recommendations page.

  3. monitoring Aug 21, 2026, 06:00 PM UTC

    A fix has been deployed. Admins viewing Compensation Cycle Recommendations should refresh the page and see data successfully. We will continue monitoring for the time being.

  4. resolved Aug 21, 2026, 06:24 PM UTC

    This incident has been resolved.