Lattice Outage History
Lattice is up right nowPingoru has recorded 50 incidents for Lattice: 26 in the last 12 months and 8 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 3 | 5 of 720 (1%) |
| May 2026 | 1 | 1 of 744 (0%) |
| June 2026 | 1 | 0 of 720 (0%) |
| July 2026 | 1 | 0 of 744 (0%) |
| August 2026 | 7 | 25 of 744 (3%) |
| September 2026 | 0 | 0 of 720 (0%) |
| October 2026 | 1 | 4 of 587 (1%) |
Incidents, newest first
Minor September 18, 2025 Jira Integration with Goals Not Working 7h 3m Lattice Application
Started Sep 18, 2025, 08:49 PM UTC· resolved Sep 19, 2025, 03:52 AM UTC
- identified Sep 18, 2025, 08:49 PM UTC
We have identified an issue with our Jira integration in the Goals product. Engineering has determined the root cause and is actively working on a solution.
- resolved Sep 19, 2025, 03:52 AM UTC
This incident has been resolved. Lattice users can now successfully search for and connect Jira issues within the Jira Goals integration.
Minor September 8, 2025 Issues with the Outlook calendar integration 5h 57m Lattice Application
Started Sep 08, 2025, 09:09 AM UTC· resolved Sep 08, 2025, 03:06 PM UTC
- investigating Sep 08, 2025, 09:09 AM UTC
Our Engineering Team are currently investigating an issue around the Outlook calendar integration.
- identified Sep 08, 2025, 10:25 AM UTC
The issue has been identified and a fix is being implemented.
- identified Sep 08, 2025, 01:47 PM UTC
Lattice has restored the ability to establish new connections to an Outlook calendar for 1:1 meetings. Our team is continuing to work on restoring all previous Outlook calendar connections.
- resolved Sep 08, 2025, 03:06 PM UTC
This incident has been resolved. Lattice users can establish new Outlook calendar connections for 1:1 meetings, and pre-existing Outlook calendar connections are present and functional.
Minor August 14, 2025 Partial UI Degredation 2h 43m Lattice Application
Started Aug 14, 2025, 06:54 PM UTC· resolved Aug 14, 2025, 09:38 PM UTC
- investigating Aug 14, 2025, 06:54 PM UTC
We are currently investigating an issue with our user interface. Some actions in the app may not be responsive during this time.
- investigating Aug 14, 2025, 07:09 PM UTC
We have identified that this issue is only impacting the Reviews product. Some UI elements (such as certain buttons and actions) may not function as expected, core functionality remains available. The team is investigating a fix.
- identified Aug 14, 2025, 07:28 PM UTC
The issue has been identified, and a fix is currently being deployed. We will provide another update once the deployment is complete.
- resolved Aug 14, 2025, 09:38 PM UTC
A fix has been deployed and verified.
Minor August 5, 2025 Errors Adding New 1:1 Templates 3h 13m Lattice Application
Started Aug 05, 2025, 07:29 PM UTC· resolved Aug 05, 2025, 10:43 PM UTC
- investigating Aug 05, 2025, 07:29 PM UTC
Users are unable to add new 1:1 templates to 1:1 meetings, resulting in a Something Went Wrong error. Team is investigating.
- identified Aug 05, 2025, 07:57 PM UTC
Our team has identified the underlying root cause and a fix is being implemented.
- monitoring Aug 05, 2025, 10:03 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Aug 05, 2025, 10:43 PM UTC
This incident has been resolved.
Minor July 16, 2025 Errors selecting Employees in Compensation Cycle Setup 1h 47m Lattice Application
Started Jul 16, 2025, 06:13 PM UTC· resolved Jul 16, 2025, 08:00 PM UTC
- investigating Jul 16, 2025, 06:13 PM UTC
Compensation product: admins are receiving an error when selecting all employees in Step 3 (Employees) of Compensation Cycle setup. Lattice team is investigating.
- identified Jul 16, 2025, 06:27 PM UTC
Our team has confirmed that this error occurs only when taking bulk actions on Step 3 (Employees) of Compensation Cycle Setup. We encourage users to utilize the "Upload Eligibility" option as an alternate method of setting employee participant status for the time being as we continue to work on a full resolution.
- identified Jul 16, 2025, 07:32 PM UTC
Our team is continuing to work on a resolution.
- resolved Jul 16, 2025, 08:00 PM UTC
This incident has been resolved.
Minor July 15, 2025 Degraded Performance 18m Lattice Application
Started Jul 15, 2025, 03:24 PM UTC· resolved Jul 15, 2025, 03:42 PM UTC
- investigating Jul 15, 2025, 03:24 PM UTC
Our automated monitoring and observability tools have identified degraded performance of the Lattice Application. Users may experience latency or pages timing out.
- monitoring Jul 15, 2025, 03:33 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 15, 2025, 03:42 PM UTC
This incident has been resolved.
Notice June 26, 2025 Admins are unable to make changes to system roles 1h 38m Lattice Application
Started Jun 26, 2025, 04:45 PM UTC· resolved Jun 26, 2025, 06:23 PM UTC
- investigating Jun 26, 2025, 04:45 PM UTC
We are currently investigating an issue that prevents admins from making changes to system roles under Permissions.
- identified Jun 26, 2025, 04:45 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Jun 26, 2025, 06:23 PM UTC
This incident has been resolved.
Minor June 3, 2025 Issue with upstream provider on lattice.com 2h 59m Lattice Homepage
Started Jun 03, 2025, 04:26 PM UTC· resolved Jun 03, 2025, 07:25 PM UTC
- investigating Jun 03, 2025, 04:26 PM UTC
Our upstream provider is currently experiencing an issue which is affecting Lattice's public website at https://lattice.com/ We will resolve this incident once we have received confirmation the issue has been resolved from our upstream provider. The Lattice application is unaffected by this outage and the Lattice application's functionality remains stable.
- monitoring Jun 03, 2025, 05:04 PM UTC
Our upstream provider has resolved the issue with Lattice's public website at https://lattice.com/ We do not anticipate any further disruptions but are continuing to monitor site performance.
- resolved Jun 03, 2025, 07:25 PM UTC
The incident is resolved.
Major May 28, 2025 Lattice Incident: Issues reported with logging into Lattice 3h 52m Lattice Application
Started May 28, 2025, 08:05 AM UTC· resolved May 28, 2025, 11:58 AM UTC
- investigating May 28, 2025, 08:05 AM UTC
We are currently investigating an issue that's affecting logging into Lattice.
- investigating May 28, 2025, 09:05 AM UTC
We are continuing to investigate this issue.
- investigating May 28, 2025, 11:10 AM UTC
Our team is actively investigating the cause behind reported login issues, and are working to restore service as quickly as possible. We apologize for the inconvenience and appreciate your patience.
- monitoring May 28, 2025, 11:53 AM UTC
A fix has been implemented, and we are monitoring the results.
- resolved May 28, 2025, 11:58 AM UTC
This incident has been resolved.
Minor May 21, 2025 Some Pulse surveys are experiencing errors 57m Lattice Application
Started May 21, 2025, 03:38 PM UTC· resolved May 21, 2025, 04:35 PM UTC
- investigating May 21, 2025, 03:38 PM UTC
We are currently investigating an issue that is impacting some Pulse surveys.
- identified May 21, 2025, 04:09 PM UTC
The issue has been identified and a fix is being implemented.
- resolved May 21, 2025, 04:35 PM UTC
This incident has been resolved. Users will no longer see an error when attempting to answer their Pulse surveys.
Minor May 2, 2025 Error when viewing all employees in Calibration 1h 8m Lattice Application
Started May 02, 2025, 11:47 AM UTC· resolved May 02, 2025, 12:55 PM UTC
- investigating May 02, 2025, 11:47 AM UTC
We are currently investigating an issue where an error appears when loading all employees in Calibration.
- identified May 02, 2025, 12:13 PM UTC
The issue has been identified and a fix is being implemented.
- resolved May 02, 2025, 12:55 PM UTC
This incident has been resolved.
Notice April 16, 2025 Total cash compensation data is not displayed in compensation share-out statements 1h 11m Lattice Application
Started Apr 16, 2025, 05:31 PM UTC· resolved Apr 16, 2025, 06:43 PM UTC
- investigating Apr 16, 2025, 05:31 PM UTC
We are currently investigating an issue that prevents total cash compensation data from being displayed in compensation cycle share-out statements.
- identified Apr 16, 2025, 05:38 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Apr 16, 2025, 06:43 PM UTC
A fix has been implemented and we are monitoring results. Total cash compensation data is now visible in compensation share-out statements.
- resolved Apr 16, 2025, 06:43 PM UTC
This incident has been resolved.
Minor April 11, 2025 Compensation Share-out Statements reflecting incorrect Base Pay numbers 18m Lattice Application
Started Apr 11, 2025, 04:16 PM UTC· resolved Apr 11, 2025, 04:35 PM UTC
- investigating Apr 11, 2025, 04:16 PM UTC
Compensation Share-out Statements are reflecting incorrect Base Pay numbers. Our team is currently investigating the issue and working on a resolution.
- monitoring Apr 11, 2025, 04:24 PM UTC
A fix has been implemented. All compensation share-out statements should reflect correct numbers again.
- resolved Apr 11, 2025, 04:35 PM UTC
This issue has been resolved.
Minor March 31, 2025 Manager emails are not included in directory export CSV 2h 11m Lattice Application
Started Mar 31, 2025, 05:07 PM UTC· resolved Mar 31, 2025, 07:18 PM UTC
- investigating Mar 31, 2025, 05:07 PM UTC
We are investigating an issue that prevents manager emails from being included in the directory export CSV.
- identified Mar 31, 2025, 05:25 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Mar 31, 2025, 07:18 PM UTC
This issue has been resolved. Manager emails are now included in the Directory CSV export again.
Minor March 10, 2025 Lattice Incident: Admins are seeing an error when accessing Engagement surveys 51m Lattice Application
Started Mar 10, 2025, 01:35 PM UTC· resolved Mar 10, 2025, 02:26 PM UTC
- investigating Mar 10, 2025, 01:35 PM UTC
We are currently investigating an issue where an error appears when accessing Engagement surveys. Our team is actively working to identify the underlying root cause and implement a solution.
- resolved Mar 10, 2025, 02:26 PM UTC
This incident has been resolved.
Minor February 21, 2025 Filtered Search Issue 2h 31m Lattice Application
Started Feb 21, 2025, 06:08 PM UTC· resolved Feb 21, 2025, 08:40 PM UTC
- investigating Feb 21, 2025, 06:08 PM UTC
The team is investigating an issue with Lattice's filtered search. Selected filters are currently not being retained after selection.
- identified Feb 21, 2025, 06:26 PM UTC
The issue and a resolution have been identified. The team is working to implement a solution now.
- identified Feb 21, 2025, 07:39 PM UTC
Filtered searching has been partially restored. The team is working to resolve the rest of the functionality for filtered date searches.
- resolved Feb 21, 2025, 08:40 PM UTC
Functionality to filtered search has been restored.
Major February 14, 2025 Lattice pages are not loading 8m Lattice Application
Started Feb 14, 2025, 05:33 PM UTC· resolved Feb 14, 2025, 05:41 PM UTC
- investigating Feb 14, 2025, 05:33 PM UTC
The team is working on a fix
- monitoring Feb 14, 2025, 05:33 PM UTC
The Lattice application home page was temporarily failing to load. A fix has been implemented and we are monitoring the results.
- resolved Feb 14, 2025, 05:41 PM UTC
The issue has been resolved.
Minor January 22, 2025 Lattice Incident: Admins are seeing an error when navigating to some admin pages 56m Lattice Application
Started Jan 22, 2025, 11:32 AM UTC· resolved Jan 22, 2025, 12:29 PM UTC
- investigating Jan 22, 2025, 11:32 AM UTC
We are currently investigating an issue where an error appears when navigating to some admin pages. Our team is actively working to identify the underlying root cause and implement a solution.
- identified Jan 22, 2025, 12:03 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jan 22, 2025, 12:25 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jan 22, 2025, 12:29 PM UTC
This incident has been resolved.