There were 8 Latitude.sh outages since February 5, 2026 totaling 37h 10m of downtime. Each is summarised below — incident details, duration, and resolution information.
We are currently investigating this issue.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are resolving an increased error rate affecting provisioning actions and virtual machines. It was related to a connection issue with internal services and should be solved within the next 30 minutes. This issue only affects new provisioning action requests. We are truly sorry about the inconvenience.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are investigating an increased error rate affecting provisinings. This issue only affects new provisinings requests. We are working to address this issue as soon as possible and will provide updates as we learn more and implement the necessary fixes
A fix has been implemented and we are monitoring the results.
We are currently investigating this issue.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently investigating this issue.
The issue has been identified and a fix is being implemented.
This incident has been resolved.
We are investigating an increased error rate affecting deployments and a problem with Dallas connectivity We are working to address this issue as soon as possible and will provide updates as we learn more and implement the necessary fixes.
We are continuing to investigate this issue.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently experiencing a connectivity issue affecting the dark fiber provider links between our SAO and SAO2 sites. This circuit is responsible for carrying several extended VLANs between the locations, resulting in some devices appearing unavailable. The provider is working on resolving the issue. At the moment, no ETA has been provided. We will continue to monitor and provide updates as soon as new information becomes available.
An ETR has been provided by the dark fiber provider. They are currently working on the issue, and the ETR is 7:00 PM (UTC). The fiber cut was caused by an incident during public road renovation works, which resulted in a major outage affecting several other fiber providers in the region. We will continue to monitor the situation and provide updates as soon as new information becomes available.
The fiber cut was restored by the provider at 7:15 PM (UTC). We have been monitoring the link since then and have not observed any new incidents.
We are currently experiencing intermittent issues with server deployments in US regions. The issue affects Ubuntu 24.04, Ubuntu 22.04, and Debian 12 base images, where user data may not be applied correctly during provisioning. Our team is actively investigating and working on a fix. We will provide updates as the situation progresses.
We are continuing to work on a fix for this issue.
We are continuing to work on a fix for this issue.
The fix has been applied, and we are monitoring the situation.
This incident has been resolved. All services are operating normally, and the system is stable. Monitoring remains in place to ensure continued reliability.
We are investigating an increased error rate affecting deployments with Ubuntu 24.04. This issue only affects new deployments and reinstallations of existing servers. During the incident, if possible, prefer deploying any other OS over Ubuntu 24.04. We are working to address this issue as soon as possible and will provide updates as we learn more and implement the necessary fixes.
We have identified the root cause of the issue as an instability on Canonical’s side affecting Ubuntu 24.04 images. This problem impacts new deployments and reinstallations only. Existing servers already running Ubuntu 24.04 are not affected. Our team is monitoring the situation and working on restoring normal deployment operations for Ubuntu 24.04 across the affected regions. As a temporary workaround, we recommend deploying an alternative OS until the issue is fully resolved. Further updates will be shared as more information becomes available.
We are continuing to work on a fix for this issue.
The issue affecting Ubuntu 24.04 deployments has been resolved in the majority of regions. At this time, deployment issues persist only in the ASH (Ashburn) and CHI (Chicago) regions. All other regions are operating normally. Our team continues to work on a fix to fully restore Ubuntu 24.04 deployments in the remaining affected regions. Further updates will be provided as progress is made.
We are continuing to work on a fix for this issue.
This incident has been resolved. The issue affecting Ubuntu 24.04 deployments has been fully mitigated, and all regions are now operating normally. Deployments and reinstallations are functioning as expected across all locations. Thank you for your patience.
This incident has been resolved.
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