Latitude.sh incident

Connection Instability at SAO1 and SAO2

Notice Resolved View vendor source →

Latitude.sh experienced a notice incident on December 11, 2025 affecting SAO and SAO2, lasting 5h 50m. The incident has been resolved; the full update timeline is below.

Started
Dec 11, 2025, 12:30 PM UTC
Resolved
Dec 11, 2025, 06:21 PM UTC
Duration
5h 50m
Detected by Pingoru
Dec 11, 2025, 12:30 PM UTC

Affected components

SAOSAO2

Update timeline

  1. monitoring Dec 11, 2025, 12:30 PM UTC

    Our Network team is aware of reports of a connectivity issue to SAO1 and SAO2 servers. It has been identified that the Tier 1 ISP Cirion is facing an issue in its network, which is causing reachability issues for a variety of networks across the globe. We've removed our traffic from our Cirion circuit and will keep monitoring the traffic.

  2. resolved Dec 11, 2025, 06:21 PM UTC

    This incident has been resolved.