Latitude.sh incident

Increased error rate for provisinings

Major Resolved View vendor source →

Latitude.sh experienced a major incident on March 17, 2026 affecting SAO and SP1 and 1 more component, lasting 3h 43m. The incident has been resolved; the full update timeline is below.

Started
Mar 17, 2026, 02:23 PM UTC
Resolved
Mar 17, 2026, 06:07 PM UTC
Duration
3h 43m
Detected by Pingoru
Mar 17, 2026, 02:23 PM UTC

Affected components

SAOSP1MIA2CHILAXNYCSYDDALSAN3TYO3

Update timeline

  1. investigating Mar 17, 2026, 02:23 PM UTC

    We are investigating an increased error rate affecting provisinings. This issue only affects new provisinings requests. We are working to address this issue as soon as possible and will provide updates as we learn more and implement the necessary fixes

  2. monitoring Mar 17, 2026, 02:33 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. investigating Mar 17, 2026, 02:51 PM UTC

    We are currently investigating this issue.

  4. monitoring Mar 17, 2026, 04:47 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Mar 17, 2026, 06:07 PM UTC

    This incident has been resolved.