Latitude.sh incident

Increased errors on the Dashboard/API

Minor Resolved View vendor source →

Latitude.sh experienced a minor incident on December 1, 2025 affecting Dashboard and API, lasting 1h 11m. The incident has been resolved; the full update timeline is below.

Started
Dec 01, 2025, 08:43 PM UTC
Resolved
Dec 01, 2025, 09:54 PM UTC
Duration
1h 11m
Detected by Pingoru
Dec 01, 2025, 08:43 PM UTC

Affected components

DashboardAPI

Update timeline

  1. identified Dec 01, 2025, 08:43 PM UTC

    We are investigating an increased error rate affecting multiple actions in our systems, especially Remote Access, VMs, Custom image deployments, and Databases. It is only affecting the creation of resource actions. Your server is not impacted. We already identified and are working to address this issue as soon as possible, it should take only a few minutes.

  2. monitoring Dec 01, 2025, 09:02 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Dec 01, 2025, 09:54 PM UTC

    This incident has been resolved.