Latitude.sh incident
Connection Instability in São Paulo region
Latitude.sh experienced a notice incident on August 21, 2025 affecting SAO and SP1 and 1 more component, lasting 3h 30m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Aug 21, 2025, 02:33 PM UTC
We are currently experiencing intermittent connection issues affecting the São Paulo region. Our team is actively investigating the situation and working to address the issue as quickly as possible. We apologize for any inconvenience and will provide updates as more information becomes available.
- monitoring Aug 21, 2025, 03:10 PM UTC
A routing issue on PTT-IX.br was identified. A fix has been implemented by our Network team, and the connections are stable again. We will keep monitoring for the next hours.
- resolved Aug 21, 2025, 06:03 PM UTC
No further actions were taken. The issue has not happened again since the last interaction.