Latitude.sh experienced a critical incident on September 28, 2025 affecting BUE, lasting 8h 24m. The incident has been resolved; the full update timeline is below.
Affected components
BUE
Update timeline
- identified Sep 28, 2025, 03:57 PM UTC
We are currently experiencing a large-scale service impact in Buenos Aires. The power provider for the colo company is performing work at the local substation; our infrastructure team is fully engaged and working to restore normal operations. We do not have an ETA yet. We will keep you updated via this status page and through your any support channel you request contact.
- monitoring Sep 28, 2025, 11:28 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 29, 2025, 12:22 AM UTC
This incident has been resolved.