Laserfiche incident

Process automation slowness

Minor Resolved View vendor source →

Laserfiche experienced a minor incident on September 4, 2026 affecting Forms and Process Automation, lasting 2h 59m. The incident has been resolved; the full update timeline is below.

Started
Sep 04, 2026, 09:01 PM UTC
Resolved
Sep 05, 2026, 12:01 AM UTC
Duration
2h 59m
Detected by Pingoru
Sep 04, 2026, 09:01 PM UTC

Affected components

FormsProcess Automation

Update timeline

  1. investigating Sep 04, 2026, 09:01 PM UTC

    We are investigating partial slowness of Process Automation components.

  2. monitoring Sep 04, 2026, 09:09 PM UTC

    We have restarted the backend and are monitoring the results.

  3. monitoring Sep 04, 2026, 09:25 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved Sep 05, 2026, 12:01 AM UTC

    This incident has been resolved.