Kushki incident

Intermitencia Card Processor Datafast / Credimatic (EC) - BANCO BOLIVARIANO

Minor Resolved View vendor source →

Kushki experienced a minor incident on July 22, 2026 affecting Credimatic (EC) and Datafast (EC), lasting 1h 29m. The incident has been resolved; the full update timeline is below.

Started
Jul 22, 2026, 04:31 PM UTC
Resolved
Jul 22, 2026, 06:01 PM UTC
Duration
1h 29m
Detected by Pingoru
Jul 22, 2026, 04:31 PM UTC

Affected components

Credimatic (EC)Datafast (EC)

Update timeline

  1. investigating Jul 22, 2026, 04:31 PM UTC

    Se identifican incremento de rechazos por motivo: "Emisor no disponible o sistema inoperativo". Se procede con el escalamiento respectivo, se mantiene en monitoreo.

  2. resolved Jul 22, 2026, 06:01 PM UTC

    Al momento los errores por "Emisor no disponible o sistema inoperativo" ya no se observan Se confirma comportamiento normal acorde al histórico, por lo que se procede con el cierre de la novedad. Se mantiene en monitoreo.