Kushki incident

Intermitencia Card Processor Kushki ACQ(MX) - COMPROPAGO S.A. DE C.V., I.F.P.E.

Kushki experienced a minor incident on September 11, 2026 affecting Kushki ACQ (MX), lasting 1h 3m. The incident has been resolved; the full update timeline is below.

Started: Sep 11, 2026, 07:59 PM UTC
Resolved: Sep 11, 2026, 09:03 PM UTC
Duration: 1h 3m
Detected by Pingoru: Sep 11, 2026, 07:59 PM UTC

Affected components

Kushki ACQ (MX)

Update timeline

investigating Sep 11, 2026, 07:59 PM UTC

Se observa incremento de rechazos por mensaje "Do not honor", se realiza el escalamiento respectivo para conocer mas detalles. Se mantiene en monitoreo.
resolved Sep 11, 2026, 09:03 PM UTC

Se observa estabilidad acorde al histórico, el procesador comenta que el emisor ya se observa normalizado, por lo que de nuestro lado se da por cerrado el caso. Se mantiene en monitoreo.