Kualo experienced a minor incident on July 8, 2026 affecting cPanel / Web Host Manager, lasting 34m. The incident has been resolved; the full update timeline is below.
Affected components
cPanel / Web Host Manager
Update timeline
- identified Jul 08, 2026, 10:15 PM UTC
We are currently experiencing a network-wide cPanel/WHM licensing error affecting all servers. While web and email services remain fully operational, control panel logins may be temporarily unavailable. Our engineering team is actively coordinating with cPanel, awaiting a fix.
- resolved Jul 08, 2026, 10:50 PM UTC
cPanel has successfully resolved their licensing server issues, restoring cPanel functionality. Our engineers, have confirmed all servers on our network have restored cPanel services, and consider this case resolved. Should you be experiencing any lingering issues, please open a support ticket.