Resolved after 4 hours 43 minutes, on August 6, 2026.
A fix has been implemented and we are monitoring the results.
Update timeline
- investigating Aug 06, 2026, 06:24 AM UTC
We are investigating an issue where the withdrawal address confirmation link when adding a withdrawal address on Krak App does not work. The workaround is try with another platform, such as the Kraken Pro app or the Kraken app. Our teams are reviewing the issue and working to understand the scope of impact. We will provide another update as soon as more information is available.
- identified Aug 06, 2026, 07:41 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Aug 06, 2026, 08:48 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Aug 06, 2026, 11:08 AM UTC
This incident has been resolved.
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