Kraken incident

Blank favorites page for Pro App and Pro Web users who used Prop trading

Minor Resolved View vendor source →

Kraken experienced a minor incident on October 15, 2026 affecting Kraken Pro App, lasting 1d 1h. The incident has been resolved; the full update timeline is below.

Started
Oct 15, 2026, 01:32 PM UTC
Resolved
Oct 16, 2026, 03:31 PM UTC
Duration
1d 1h
Detected by Pingoru
Oct 15, 2026, 01:32 PM UTC

Affected components

Kraken Pro App

Update timeline

  1. investigating Oct 15, 2026, 01:32 PM UTC

    We are currently investigating an issue causing Blank favorites page to display for Pro App users who used Prop trading. No other functionality is affected.

  2. identified Oct 15, 2026, 01:42 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Oct 15, 2026, 08:22 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Oct 16, 2026, 03:31 PM UTC

    This incident has been resolved. A fix has been released, and affected users should update to the latest version of the Kraken app. Favorites that were already removed can't be restored, so affected users will need to add them again. No other functionality was affected.