Kraken Outage History

We're investigating an issue with the Polygon funding gateway. Deposits may be delayed at this time, Withdrawal are not affected. All other funding methods are operating normally. We are working diligently to resolve the issue and will keep you updated.

We're investigating an issue with the Aptos (APT), Ripple (XRP), MegaEth (MEGA) funding gateway. Withdrawals may be delayed at this time. All other funding methods are operating normally. We are working diligently to resolve the issue and will keep you updated.

MegaEth funding gateway is back to normal, we are continuing to investigate this issue with the remaining affected assets

We're investigating an issue with the Monad (MON) funding gateway. Deposits and withdrawals may be delayed at this time. All other funding methods are operating normally. We are working diligently to resolve the issue and will keep you updated.

We are continuing to investigate this issue.

We are currently investigating an issue that causes Apps to freeze during Tax Number verification step for EEA clients. Web services are not affected.

We are aware of an issue affecting Flexline. Some users may be unable to initiate new loans on web and mobile. Viewing existing loans and loan details is not affected. Our team is actively investigating and we provide an update as soon as we have more information.

We're aware that some Users may be unable to log in to the Kraken and Kraken Pro Android Apps. Logging in from a web browser is not affected. Our team is actively investigating and we provide an update as soon as we have more information.

We are investigating an issue affecting historical portfolio balance data display. Daily balance data for yesterday may be unavailable or outdated. Our teams are actively investigating the issue and working to restore accurate balance reporting. We will provide further updates as more information becomes available.

We are aware of an issue affecting USDG trading pairs. Trades involving USDG are currently unavailable. Our team is working to restore full functionality and we will provide an update once more information is available.

We are investigating an issue where some clients attempting to reset their passwords may receive an incorrect confirmation email stating that their password was changed, even though the password reset was not successfully completed. Our teams are reviewing the issue and working to understand the scope of impact. We will provide another update as soon as more information is available.

We are aware of delays affecting USDC deposits and withdrawals on the Arbitrum network. Funds are safe. Our team is actively working to restore normal processing times. We'll post another update as soon as we have more information. Thank you for your patience.

We're investigating an issue with the MegaETH funding gateway. Deposits and withdrawals may be delayed at this time. All other funding methods are operating normally. We are working diligently to resolve the issue and will keep you updated.

We are continuing to investigate this issue.

We are investigating reports from clients having difficulty connecting to API, WEB and Mobile Apps. We are working to resolve the issue and will update as soon as we have more information.

We are currently investigating an issue causing delays on withdrawals and deposits on INK blockchain. DeFi earn is also affected. We will post updates as they come.

We are currently investigating an issue causing delays on withdrawals and deposits on INK blockchain. DeFi earn is also affected. We will post updates as they come.

We're investigating an issue with the SUI (SUI) funding gateway. Deposits and withdrawals may be delayed at this time. All other funding methods are operating normally. We are working diligently to resolve the issue and will keep you updated.

We are continuing to investigate this issue.

We're investigating an issue with the SHAPE (SHAPE) funding gateway. Deposits and withdrawals may be delayed at this time. All other funding methods are operating normally. We are working diligently to resolve the issue and will keep you updated.

We're investigating an issue with the Brazilian Real (BRL) PIX funding provider. Deposits may be delayed at this time. All other funding methods are operating normally. We are working diligently to resolve the issue and will keep you updated.

We are aware of an ongoing outage on the Sui network affecting Sui Mainnet, Testnet, and Devnet. This is an issue on the Sui network itself and impacts all platforms that interact with Sui. We are monitoring the situation and will update once the Sui network resumes normal operation.

We are continuing to investigate this issue.

Issue recurred. We are continuing investigation.

We are investigating an issue affecting GBP funding via Banking Circle. Clients may be unable to add new GBP bank accounts, and GBP deposits and withdrawals using this method may be delayed. Other funding methods and other fiat currencies are not affected. We will provide an update as soon as we have more information.

We're investigating an issue with the Monero (XMR) funding gateway. Deposits and withdrawals may be delayed at this time. All other funding methods are operating normally. We are working diligently to resolve the issue and will keep you updated.

We are currently investigating this issue.

We're investigating an issue with the Zcash (ZEC) funding gateway. Deposits and withdrawals may be delayed at this time. All other funding methods are operating normally. We are working diligently to resolve the issue and will keep you updated.

We are aware of an issue affecting the ability to add Krak Card to Apple Wallet and Google Wallet. We have identified that this is caused by a disruption with an upstream service provider and are actively monitoring for resolution. Card transactions and 3D Secure (3DS) authentication are not affected and continue to operate normally. We will provide a further update once we have more information.

We are currently investigating reports of degraded performance affecting email delivery. Some Clients may experience delays receiving emails related to account activation, withdrawals, security actions, and other automated notifications.