Resolved after 14 hours 49 minutes, affecting Euro (EUR) - Instant and Euro (EUR) - SEPA, on July 15, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
Euro (EUR) - InstantEuro (EUR) - SEPA
Update timeline
- investigating Jul 15, 2026, 05:35 PM UTC
Some clients have experienced failed EUR withdrawals. We are investigating with our payment provider and working to restore normal service. We will share an update as soon as more information is available.
- monitoring Jul 15, 2026, 06:32 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 16, 2026, 08:25 AM UTC
This incident has been resolved.
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