Kraken incident

Email Delivery Issues

Minor Resolved View vendor source →

Kraken experienced a minor incident on May 20, 2026, lasting 45m. The incident has been resolved; the full update timeline is below.

Started
May 20, 2026, 09:05 AM UTC
Resolved
May 20, 2026, 09:50 AM UTC
Duration
45m
Detected by Pingoru
May 20, 2026, 09:05 AM UTC

Update timeline

  1. investigating May 20, 2026, 09:05 AM UTC

    We are currently investigating reports of degraded performance affecting email delivery. Some Clients may experience delays receiving emails related to account activation, withdrawals, security actions, and other automated notifications.

  2. monitoring May 20, 2026, 09:34 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved May 20, 2026, 09:50 AM UTC

    This incident has been resolved.