Kraken incident

Delays Processing EUR SEPA Instant Payments

Resolved after 23 hours 18 minutes, affecting Euro (EUR) - Instant, on May 19, 2026.

identified May 20, 2026, 08:00 AM UTC

We are aware of an ongoing scheme-wide incident impacting the processing of SEPA Instant Payments. Most EUR SEPA Instant payments are currently processing. Only a small number of outgoing SEPA Instant transfers is still experiencing delays. We expect full resolution later today.

Started
May 19, 2026, 11:58 AM UTC
Resolved
May 20, 2026, 11:17 AM UTC
Duration
23h 18m
Detected by Pingoru
May 19, 2026, 11:58 AM UTC

Affected components

Euro (EUR) - Instant

Update timeline

  1. investigating May 19, 2026, 11:58 AM UTC

    We are aware of an ongoing scheme-wide incident impacting the processing of SEPA Instant Payments. Outgoing EUR SEPA payments may be affected and remain in a pending processing status until the incident is resolved. We are actively monitoring the situation with our provider and will share further updates as more information becomes available.

  2. identified May 19, 2026, 05:48 PM UTC

    The issue has been identified and a fix is being implemented.

  3. identified May 20, 2026, 08:00 AM UTC

    We are aware of an ongoing scheme-wide incident impacting the processing of SEPA Instant Payments. Most EUR SEPA Instant payments are currently processing. Only a small number of outgoing SEPA Instant transfers is still experiencing delays. We expect full resolution later today.

  4. resolved May 20, 2026, 11:17 AM UTC

    This incident has been resolved.

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