Kraken incident

Connectivity Issues - Derivatives

Major Resolved View vendor source →

Kraken experienced a major incident on May 12, 2026 affecting User Interface and User Interface and 1 more component, lasting 28m. The incident has been resolved; the full update timeline is below.

Started
May 12, 2026, 09:22 PM UTC
Resolved
May 12, 2026, 09:50 PM UTC
Duration
28m
Detected by Pingoru
May 12, 2026, 09:22 PM UTC

Affected components

User InterfaceUser InterfaceSingle Sign-OnSingle Sign-OnREST APIREST APIWebsocket APIWebsocket APICross-Exchange TransfersCross-Exchange Transfers

Update timeline

  1. investigating May 12, 2026, 09:22 PM UTC

    We are investigating reports from clients having difficulty connecting to Derivatives via the user interface and the API. We are working to resolve the issue and will update as soon as we have more information.

  2. identified May 12, 2026, 09:23 PM UTC

    The issue has been identified and a fix is being implemented.

  3. identified May 12, 2026, 09:23 PM UTC

    The platform is in post-only mode while checks are being performed. Orders can be placed or cancelled, but no executions or liquidations can occur until post-only is removed.

  4. monitoring May 12, 2026, 09:25 PM UTC

    The platform is back online and post-only has been removed. We will continue monitoring and will update as necessary.

  5. resolved May 12, 2026, 09:50 PM UTC

    This incident has been resolved.