Resolved after 28 minutes, affecting User Interface and User Interface and 1 more, on May 12, 2026.
The platform is back online and post-only has been removed. We will continue monitoring and will update as necessary.
Affected components
Update timeline
- investigating May 12, 2026, 09:22 PM UTC
We are investigating reports from clients having difficulty connecting to Derivatives via the user interface and the API. We are working to resolve the issue and will update as soon as we have more information.
- identified May 12, 2026, 09:23 PM UTC
The issue has been identified and a fix is being implemented.
- identified May 12, 2026, 09:23 PM UTC
The platform is in post-only mode while checks are being performed. Orders can be placed or cancelled, but no executions or liquidations can occur until post-only is removed.
- monitoring May 12, 2026, 09:25 PM UTC
The platform is back online and post-only has been removed. We will continue monitoring and will update as necessary.
- resolved May 12, 2026, 09:50 PM UTC
This incident has been resolved.
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