Kraken incident

Connectivity Issues - Web & Mobile

Kraken is currently experiencing a minor incident affecting Website and Kraken App and 1 more component, which began 1h ago. The vendor's full update timeline is below.

Started
May 09, 2026, 05:10 AM UTC
Resolved
Ongoing
Duration
● 1h 7m
Detected by Pingoru
May 09, 2026, 05:10 AM UTC

Affected components

WebsiteKraken AppKraken Pro App

Update timeline

  1. investigating May 09, 2026, 05:10 AM UTC

    We are investigating reports from clients having difficulty connecting to API, WEB and Mobile Apps. We are working to resolve the issue and will update as soon as we have more information.

  2. investigating May 09, 2026, 05:38 AM UTC

    We are continuing to investigate this issue.

  3. identified May 09, 2026, 06:02 AM UTC

    The issue has been identified and a fix is being implemented.