Kraken incident

Portfolio Balance Display Issue on Kraken App

Started
May 05, 2026, 08:15 AM UTC
Resolved
Ongoing
Duration
● 2h 16m
Detected by Pingoru
May 05, 2026, 08:15 AM UTC

Affected components

Kraken App

Update timeline

  1. investigating May 05, 2026, 08:15 AM UTC

    We are investigating reports of an issue affecting portfolio balance display on the Kraken App. Some clients may see incorrect portfolio balances when using the latest version of the mobile app. Other platforms, including Kraken Pro and web, are not impacted and display correct balances. Our engineering teams are actively investigating the issue. We will provide updates as soon as more information becomes available.

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