Resolved after 1 hour 2 minutes, affecting US Dollar (USD) - Instant and Canadian Dollar (CAD) - Domestic and 1 more, on October 12, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
US Dollar (USD) - InstantCanadian Dollar (CAD) - DomesticCanadian Dollar (CAD) - InternationalPayPalBLIK
Update timeline
- investigating Oct 12, 2026, 10:10 AM UTC
We're investigating an issue with deposits and withdrawals of CAD, which may be delayed at this time. All other funding methods are operating normally. We are working diligently to resolve the issue and will keep you updated.
- identified Oct 12, 2026, 10:37 AM UTC
The issue has been identified and a fix is being implemented.
- identified Oct 12, 2026, 10:45 AM UTC
We are continuing to work on a fix for this issue.
- monitoring Oct 12, 2026, 10:59 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 12, 2026, 11:13 AM UTC
This incident has been resolved.
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