Resolved after 1 day, affecting User Interface and FIX and 1 more, on April 2, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
User InterfaceFIXUser InterfaceRESTWebSocketWebsocket APIWebsocket API
Update timeline
- investigating Apr 02, 2026, 12:36 AM UTC
We are investigating reports from clients having difficulty connecting to Spot via REST, websocket and FIX API and unable to load certain components on the user interface. We are working to resolve the issue and will update as soon as we have more information.
- investigating Apr 02, 2026, 08:19 AM UTC
We are continuing to investigate this issue.
- monitoring Apr 02, 2026, 12:09 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Apr 03, 2026, 01:25 AM UTC
This incident has been resolved.
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