Kraken incident

Connectivity Issues - Spot REST, Websocket and FIX API

Minor Resolved View vendor source →

Kraken experienced a minor incident on April 2, 2026 affecting User Interface and FIX and 1 more component, lasting 1d. The incident has been resolved; the full update timeline is below.

Started
Apr 02, 2026, 12:36 AM UTC
Resolved
Apr 03, 2026, 01:25 AM UTC
Duration
1d
Detected by Pingoru
Apr 02, 2026, 12:36 AM UTC

Affected components

User InterfaceFIXUser InterfaceRESTWebsocketWebsocket APIWebsocket API

Update timeline

  1. investigating Apr 02, 2026, 12:36 AM UTC

    We are investigating reports from clients having difficulty connecting to Spot via REST, websocket and FIX API and unable to load certain components on the user interface. We are working to resolve the issue and will update as soon as we have more information.

  2. investigating Apr 02, 2026, 08:19 AM UTC

    We are continuing to investigate this issue.

  3. monitoring Apr 02, 2026, 12:09 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Apr 03, 2026, 01:25 AM UTC

    This incident has been resolved.