Resolved after 10 hours 14 minutes, on May 3, 2026.
A fix has been implemented and we are monitoring the results.
Update timeline
- investigating May 03, 2026, 07:55 PM UTC
We're investigating an issue with the Polygon funding gateway. Deposits and withdrawals for all Polygon assets may be delayed at this time. All other funding methods are operating normally. We are working diligently to resolve the issue and will keep you updated.
- monitoring May 03, 2026, 08:49 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 04, 2026, 06:10 AM UTC
This incident has been resolved.
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