Kraken incident

Delayed Historical Balance Data

Resolved after 9 hours 45 minutes, on September 8, 2026.

identified Sep 08, 2026, 10:37 AM UTC

Daily historical balances have now recovered. Hourly historical balances remain delayed, and users may continue to see outdated hourly balance information while processing catches up. Our engineering teams are monitoring recovery and we will provide further updates as progress continues.

Started
Sep 08, 2026, 06:29 AM UTC
Resolved
Sep 08, 2026, 04:14 PM UTC
Duration
9h 45m
Detected by Pingoru
Sep 08, 2026, 06:29 AM UTC

Update timeline

  1. investigating Sep 08, 2026, 06:29 AM UTC

    We are currently investigating an issue affecting historical balance visibility. Users may see outdated hourly and daily historical balance information. Our engineering teams are actively working to resolve the issue. We will provide updates as more information becomes available.

  2. identified Sep 08, 2026, 08:57 AM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Sep 08, 2026, 10:37 AM UTC

    Daily historical balances have now recovered. Hourly historical balances remain delayed, and users may continue to see outdated hourly balance information while processing catches up. Our engineering teams are monitoring recovery and we will provide further updates as progress continues.

  4. resolved Sep 08, 2026, 04:14 PM UTC

    This incident has been resolved.

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