Kore.ai incident

Kore Japan Region - Kore Voice gateway service is experiencing a partial service disruption

Major Resolved View vendor source →

Kore.ai experienced a major incident on July 1, 2026, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jul 01, 2026, 06:00 AM UTC
Resolved
Jul 01, 2026, 06:00 AM UTC
Duration
—
Detected by Pingoru
Jul 01, 2026, 06:00 AM UTC

Update timeline

  1. resolved Jul 01, 2026, 07:37 AM UTC

    The partial service disruption was observed for a brief period again, affecting inbound and outbound calling on the Kore Voice Gateway service in the Japan region, which has now been resolved. Customer validations have confirmed that services are operating normally, and no further issues have been reported during the monitoring period. Our teams will continue to closely monitor the environment to ensure ongoing stability. We appreciate your patience and understanding while we worked to restore the service.