Kore.ai incident

SearchAI Service Impact with the XO11/UXO

Major Resolved View vendor source →
Started
Apr 22, 2026, 08:09 AM UTC
Resolved
Apr 22, 2026, 08:19 AM UTC
Duration
10m
Detected by Pingoru
Apr 22, 2026, 08:09 AM UTC

Affected components

Search Service

Update timeline

  1. identified Apr 22, 2026, 08:09 AM UTC

    Our SearchAI services were impacted and experiencing intermittent disruptions specific to the Knowledge Chunk retrievals. We identified the issue and working on fixing it

  2. resolved Apr 22, 2026, 08:19 AM UTC

    The issue has been fixed, and we are currently monitoring the progress.

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