Kore.ai incident

DE SaaS region experienced a partial service disruption

Major Resolved View vendor source →

Kore.ai experienced a major incident on August 22, 2025, lasting —. The incident has been resolved; the full update timeline is below.

Started
Aug 22, 2025, 11:30 PM UTC
Resolved
Aug 22, 2025, 11:00 PM UTC
Duration
Detected by Pingoru
Aug 22, 2025, 11:30 PM UTC

Update timeline

  1. resolved Aug 22, 2025, 11:30 PM UTC

    The DE region experienced a partial service disruption for around 25 minutes. The situation has been remediated now. During the incident the users may have experienced delayed responses and some chat and calls may have dropped. We apologise for the inconvenience caused.