Kore.ai incident

Major outage on IND Instance

Critical Resolved View vendor source →

Kore.ai experienced a critical incident on November 25, 2025 affecting Bot Uptime and APIs and 1 more component, lasting 37m. The incident has been resolved; the full update timeline is below.

Started
Nov 25, 2025, 01:53 PM UTC
Resolved
Nov 25, 2025, 02:31 PM UTC
Duration
37m
Detected by Pingoru
Nov 25, 2025, 01:53 PM UTC

Affected components

Bot UptimeAPIsBot BuilderBot Administration Application

Update timeline

  1. investigating Nov 25, 2025, 01:53 PM UTC

    We are currently investigating the issue.

  2. resolved Nov 25, 2025, 02:31 PM UTC

    This incident has been resolved.