Resolved after 20 minutes, affecting JSON API and Hosted Page API, on October 18, 2024.
We are continuing to monitor for any further issues.
Affected components
JSON APIHosted Page API
Update timeline
- monitoring Oct 18, 2024, 10:18 AM UTC
We are currently experiencing intermittent credit card transaction failures due to upstream gateway issue start from around 18:10 JST. The issue is still ongoing and we are actively monitoring it.
- monitoring Oct 18, 2024, 10:18 AM UTC
We are continuing to monitor for any further issues.
- resolved Oct 18, 2024, 10:38 AM UTC
The issue is now recovered and the credit card processing is fully operational.
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