Resolved on July 16, 2025.
On July 16, 2025, we released a feature to synchronize KOMOJU-side payment expiration dates with Rakuten Pay. However, due to a missing condition, the expiration was not extended for authorized payment records, resulting in those payments expiring after 30 minutes and the authorization on the Rakuten Pay side being canceled. This was reverted immediately upon detection.
Update timeline
- resolved Jul 18, 2025, 01:16 AM UTC
On July 16, 2025, we released a feature to synchronize KOMOJU-side payment expiration dates with Rakuten Pay. However, due to a missing condition, the expiration was not extended for authorized payment records, resulting in those payments expiring after 30 minutes and the authorization on the Rakuten Pay side being canceled. This was reverted immediately upon detection.
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