KOMOJU incident

Intermittent Issues with Shopify Payment Apps

Resolved after 7 days, on August 15, 2025.

resolved Aug 22, 2025, 05:46 AM UTC

The intermittent issue with installing and processing payments on Shopify payment apps has been resolved. The service is now fully operational, and we’ll continue to monitor to ensure ongoing stability.

Started
Aug 15, 2025, 05:09 AM UTC
Resolved
Aug 22, 2025, 05:46 AM UTC
Duration
7d
Detected by Pingoru
Aug 15, 2025, 05:09 AM UTC

Update timeline

  1. investigating Aug 15, 2025, 05:09 AM UTC

    We’re investigating reports of the dBarai Shopify app failing to install or process payments. Our team is working to identify the cause and will provide an update as soon as more information is available.

  2. investigating Aug 18, 2025, 02:01 AM UTC

    We’re continuing to investigate intermittent failures affecting Shopify payment apps during installation and payment processing. Our team is working closely with Shopify to resolve this, and we will share further updates as soon as more information becomes available.

  3. resolved Aug 22, 2025, 05:46 AM UTC

    The intermittent issue with installing and processing payments on Shopify payment apps has been resolved. The service is now fully operational, and we’ll continue to monitor to ensure ongoing stability.

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