KOMOJU incident

RakutenPay payments early expiration

Notice Resolved View vendor source →

KOMOJU experienced a notice incident on July 18, 2025, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jul 18, 2025, 01:16 AM UTC
Resolved
Jul 16, 2025, 05:00 AM UTC
Duration
Detected by Pingoru
Jul 18, 2025, 01:16 AM UTC

Update timeline

  1. resolved Jul 18, 2025, 01:16 AM UTC

    On July 16, 2025, we released a feature to synchronize KOMOJU-side payment expiration dates with Rakuten Pay. However, due to a missing condition, the expiration was not extended for authorized payment records, resulting in those payments expiring after 30 minutes and the authorization on the Rakuten Pay side being canceled. This was reverted immediately upon detection.