KOMOJU incident

Issues with Shopify Payment Processing

Minor Resolved View vendor source →

KOMOJU experienced a minor incident on April 15, 2026, lasting 1h 29m. The incident has been resolved; the full update timeline is below.

Started
Apr 15, 2026, 08:37 AM UTC
Resolved
Apr 15, 2026, 10:06 AM UTC
Duration
1h 29m
Detected by Pingoru
Apr 15, 2026, 08:37 AM UTC

Update timeline

  1. investigating Apr 15, 2026, 08:37 AM UTC

    We are currently investigating reports of an issue affecting payment creation for some Shopify merchants. 現在、一部のShopify加盟店様において、決済の作成が正常に行えない事象が発生しており、詳細を調査中です。

  2. investigating Apr 15, 2026, 09:30 AM UTC

    We are continuing to investigate the issue.

  3. monitoring Apr 15, 2026, 09:51 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Apr 15, 2026, 10:06 AM UTC

    This incident has been resolved.