KOMOJU incident

Request Timeouts on KOMOJU

Notice Resolved View vendor source →
Started
Apr 10, 2026, 01:13 AM UTC
Resolved
Apr 08, 2026, 03:00 AM UTC
Duration
Detected by Pingoru
Apr 10, 2026, 01:13 AM UTC

Update timeline

  1. resolved Apr 10, 2026, 01:13 AM UTC

    Between 11:49 and 12:04 JST, a portion of requests to KOMOJU experienced timeouts due to an infrastructure failure at our cloud provider. Requests resumed processing automatically once the issue was resolved, and no merchant action is required.

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