KOMOJU experienced a notice incident on August 15, 2025, lasting 7d. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Aug 15, 2025, 05:09 AM UTC
We’re investigating reports of the dBarai Shopify app failing to install or process payments. Our team is working to identify the cause and will provide an update as soon as more information is available.
- investigating Aug 18, 2025, 02:01 AM UTC
We’re continuing to investigate intermittent failures affecting Shopify payment apps during installation and payment processing. Our team is working closely with Shopify to resolve this, and we will share further updates as soon as more information becomes available.
- resolved Aug 22, 2025, 05:46 AM UTC
The intermittent issue with installing and processing payments on Shopify payment apps has been resolved. The service is now fully operational, and we’ll continue to monitor to ensure ongoing stability.